We map how your business runs today, then rebuild it with the AI agents, workflows, and software you've always wanted.
Below is the DNA of most companies. AI is a shot at rewriting it.
The way real work gets done lives in a handful of people's heads. When they're out, things stall. When they leave, you start over.
You've duct-taped a process to fit off the shelf tools, instead of the other way around. Every new hire is one more reason to apologize for “how we do things here.”
Spreadsheets you can't kill. A consultant who built it and walked. The temporary fix from 2016 that quietly leaks efficiency.
Customer info in one system. Billing in another. Three teams working across tools that don't talk to each other. Anyone who needs the full picture builds it by hand, and the answers are stale before they're shared.
Some teams arrive with one specific workflow to solve. Others want to rebuild how the whole business runs. We meet you where you are.
One task, done faster by AI.
AI and people, working together.
One source of truth, built for you.
Most AI projects start with a tool and hope. Ours start with your operations, your data, and a working prototype before anyone commits to big changes.
A few weeks for us to map how work moves, audit your tech stack, model where AI saves time & grows margin. Delivered with an interactive prototype, ready to build.
Mapping
Analysis & Strategy
Prototype
RoadmapThe prototypes & roadmap from your Jumpstart, built into production software. Ongoing sprints from a right-sized team that stays through launch and beyond.
Operations Strategy
Design
Engineering
Change ManagementBusywork is the tax your team pays for siloed tools & data, clunky processes, and rote admin work. Approvals chased, reports reformatted, numbers re-keyed by hand. Trivial in the moment, compounding by the team, the quarter, the year.
Strategy without execution. Software without fit. Builds without support. We do the hard parts, and stay for the rest.
Bring us a workflow, a department, the whole company, or just a hunch. We'll tell you where AI fits, where it doesn't, and what's worth doing first.
Switchboard has been an exceptional partner for our technology and automation work. They consistently act like a fractional CTO and it feels like having a trusted advisor always in our corner, dedicated to helping us grow smarter and faster.
Switchboard is the most impactful partner our company has ever worked with. Beyond delivering features, they've helped us shape how we operate and make decisions. Their mix of technical depth, craftsmanship, and strategic thinking has been essential to our growth. They function as a true extension of our company, helping us move faster without losing precision. I honestly can't imagine building without them.
We primarily partner with mid-market teams, usually 100 to 1,000 people, growing fast enough that they need a proper plan around AI and operational improvements that lead to meaningful ROI. Operational patterns repeat across industries, and because our own delivery runs on AI, we get fluent in whatever's unique to you in weeks, not quarters.
Engagements start with a Jumpstart, which is an affordable fixed-scope and fixed-price for mid-market businesses. Deployment Studio engagements run as monthly retainers sized to the work. We'll quote both very quickly after we chat.
A Jumpstart runs two to eight weeks depending on scope. One workflow takes two to four. A whole team, four to six. The whole company, six to eight. Most teams continue with a Deployment Studio engagement after, which ships working software on a regular basis with a scope you control.
Yes. Everything we build lives in your repos, on your infrastructure, with your team. We hand off cleanly and document as we go.
Not at all. The Jumpstart exists because most teams don't. We map how your work actually runs, then figure out together where AI fits, where it doesn't, and what to build first. Wanna chat about the best approach for you? Book a call.
Change management is as important as the technical work. Software your team won't use is the most expensive kind to build. The same pod that built the system runs the rollout.
We start with a pilot group on real workflows. We watch what works, what doesn't, and what people quietly stop using. Expand from there. For the first 30 days after launch, adoption friction gets treated as urgent product work, not a training problem.
People don't resist change. They're protecting throughput. Our job is to build something worth switching to, then stay close while your team makes the switch. Learn more about our process here.