Frequently asked questions

You’ve got questions, we’ve got answers.

Can I just get into building automations without a strategy?

While it's possible, a well-crafted strategy is key to maximizing the impact and pace of your modernization and automation initiatives.

That's exactly why our subscription can be customized to include assessment & strategy development as an essential first step. You don't need to have all the answers before approaching us.

However, if you're unsure about where to start, we offer standalone strategy and roadmapping projects here to help you get started.

Interested in diving deeper? Book a call or get in touch now.

Are these tools & automations mine?

In one word: yes.

We firmly believe in building for you, meaning everything we create is yours to keep.

To us, it's only ethical that you own the technical setups we implement, rather than having them tied to our systems and facing a situation where you might lose access as we wind down our work together.

We work directly within your existing tools and systems, ensuring that the automations continue to serve you long after our work together is done.

Shouldn't I hire internally to do this?

When you have a robust, well oiled machine it can be useful to hire but we offer a robust team without the hefty price tag to get you there:

• Workflow Strategist, Automation Developer, and Project Manager in one package
• Finding a "unicorn" hire who could do all of the above would cost upwards of $140k+, not including benefits and day-to-day management
• Hiring for each of those roles separately costs, on average, upwards of $75k each
• We work in your existing tools, ensuring long-term solutions that are yours to own
• Flexible subscription model - get what you need, when you need it

Long story short: more expertise, less cost, way more flexibility.

How quickly will we see results?

We want to be honest with you so we'll utter the dreaded phrase: It depends.

We're here to move the needle, not drag our feet, but your operational maturity is a key factor.

We've worked with teams moving from pen and paper to those with dialled-in processes and tech. Whatever your starting point, we build a roadmap and focus on high-impact areas first.

Typically, clients see automations ready to start rolling out within 45 days. Some move faster, some longer - it all comes back to operational maturity.

Our promise? We'll meet you where you are and fast-track you to where you want to be.

How does your plan customization work?

We suggest checking out our full capabilities deck and then booking a call with us to share where you're at and where you want to be.

When we meet, we'll discuss the opportunities within your org and can then build you a customized proposal that includes only what you need from our 3 "core buckets" of services: assessment & strategy, implementation, and maintenance.

Questions? Reach out anytime by email.

What access do you need to support our applications?

It depends on the application but to ensure a high level of security, we'll typically require either an administrative account or an API key.

We use that to securely create and manage automations, monitor automation performance, application uptime, and any data connection issues.

We can support you in setting this up together.

Do you work async or synchronous?

We often use Loom to provide video walkthroughs to save time in meetings but we set a cadence together based on your preferences in our kickoff.